Important Message To Our Loyal Customers Regarding COVID-19 (Coronavirus)

March 25th, 2020

With COVID-19 (the Coronavirus) dominating headlines around the globe, we wanted to take a moment to let you know that our technicians are taking appropriate and recommended precautions against virus transmission.

Whether at home, in the workplace, or out in the field, they have the information and supplies that they need to protect themselves, their coworkers, and their clients.

Our commitment to your complete satisfaction is exceeded only by our commitment to your health and safety.

If you’ve scheduled service with us already, or are thinking of doing so, rest assured in knowing that the technician coming to your residence is coming prepared not just to do the job, but to do so in the safest manner possible.

Thank you for choosing to work with us. We’re all in this together, and the least we can do is continue to guarantee your comfort!


Sincerely,
The A/C Guy of Tampa Bay Team

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Tel-a-Tech Phone Consultation Service Now Available

April 3rd, 2020

Are you concerned about social distancing but have a repair or system concern that needs to be addressed today? The A/C Guy of Tampa Bay is now offering a phone consultation service for just $29.

We will charge $29 for the consult, which includes video chat thru Duo or WhatsApp if so desired. You will be able to show the tech what is going on, and the tech can walk you through basic solutions if available. If the solution is not readily available and an onsite visit is still required, we will credit the $29 toward the onsite service call fee.

To schedule a consult, please call 727-202-2559 and “book an appointment” with one of our CSRs at a mutually convenient time for our tech to meet with you. You will be asked to pay for the service by providing a credit/debit card number to the CSR or by authorizing a checking/savings account debit.

At the arranged time, the tech will contact you to initiate the call. If you have chosen a video consult, the CSR will arrange the app download with you ahead of time and get your contact info to connect.

The tech will gather as much information as possible, then provide any diagnosis and solutions that can be identified. If the problem can be identified and solutions that you can execute are successful, then $29 fee is the only cost. If a solution is not able to be determined or added diagnostics are needed and the tech needs to make a site visit to complete the diagnosis or provide a recommended solution beyond your abilities or requires needed parts etc., then $29 fee will be given as a credit against the normal charges for that visit. Therefore, you don’t end up spending anything more than if you had just had us come straight away. You can’t lose by trying this out!

If additional calls are required (say, for example, because the tech provided a solution the customer executed themselves, but the problem still persists) these would be considered additional phone consults, but would be charged at a 20% reduced rate.

The A/C Guy of Tampa Bay Inc. Serving Our Tampa Bay Family With Integrity and Honor.

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Assessing Your AC for the Coming Hotter Weather

March 23rd, 2020
ac-inspection-repair

When you start thinking about preparing your home for the approaching summer weather, the air conditioning system needs to receive special attention. It’s difficult to manage being indoors during the summer weather if a house isn’t equipped with a powerful central air conditioning system—and a reliable system as well. Power and reliability are what you most want from your AC during the summer season, with energy efficiency coming close behind. (Honestly, if power and reliability are in trouble, then energy efficiency almost certainly is as well, so they’re all linked.)

When you take an assessment of the AC, you may decide you need an air conditioning replacement in Palm Harbor, FL. Or maybe to schedule repair service for something wrong you noticed before. Let’s go a bit deeper into how you can analyze your air conditioning needs.

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Join Our VIP Club for AC Maintenance This Spring

March 9th, 2020
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Air conditioning maintenance in Clearwater, FL and throughout the Tampa Bay area is necessary every spring. The summers in Florida are taxing for air conditioning systems, so they need to have a proper tune-up and inspection before they start going to work. It’s similar to the way a car requires a tune-up and check before a long road trip.

We want all our customers to have AC maintenance in the spring—there’s nothing better for an air conditioner. To make it easier for our customers, we offer our special VIP Club, which includes a full system cleaning each year, and a second visit for a tune-up six months later.

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A Few Important Facts to Know About Your New Heat Pump

February 24th, 2020
air-conditioning-unit-tops

Congratulations on your new heat pump installation! (We hope you called our technicians for the installation. Professional work is the best way to ensure a heat pump works right for years to come.) Now that you have a heat pump rather than a furnace and air conditioner, you have a compact and efficient solution for your comfort needs around the year.

Because you’ve never had a heat pump for your house before, we’d like to share some important facts about it. This information can help you get the most out of the new system, as well as help you know when to call for heat pump repairs in Tampa, FL and schedule maintenance.

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What “Energy” Is an Energy Recovery Ventilator Recovering?

February 10th, 2020
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Fresh air—everybody wants it, but they don’t know how to get it when they need to have the windows and doors of their homes closed against the Florida heat and humidity. We know a great way you can have the fresh air you want without the heat and humidity problems. It’s an energy recovery ventilator, a nifty installation for your HVAC system that draws fresh air into the house and pre-cools it.

Energy recovery ventilators have a name people find a bit confusing. What “energy” is the ventilator recovering, and how is this helpful for fresh air? Answering questions like this is why we have a blog! So, it’s time for some science. (Light science, don’t worry!)

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Old Furnace Broken? Here’s What to Do

January 27th, 2020
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When your home’s elderly furnace decides that today, one of the days you need it in a Florida winter, is when it will fail, it’s not a fun time. Depending on the outdoor temperature, your first concern may be staying warm. You can find tips around the internet for temporary ways for your family to keep warm until the heating problem is resolved. Our warm winters usually don’t make this a huge emergency, but you don’t want to feel uncomfortable for long.

What we’re looking at in this post isn’t how to stay warm in the meantime, but what to do about the failed furnace and the future of your home comfort.

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Troubles With Heat Pumps Our Technicians Often Repair

January 13th, 2020
residential-ac-top

A heat pump looks like an air conditioner, sounds like an air conditioner, has components like an air conditioner, and sends out cool air like an air conditioner. But it’s not an air conditioner, because it can also provide heating. It takes special components to allow a heat pump to perform this dual function, but those differences are vital for technicians to know so they can effectively service a malfunctioning heat pump.

We want to help you understand the heat pump that keeps your house comfortable. That means you’ll have a better idea of when to call an HVAC contractor in Clearwater, FL (i.e. us) to repair it when it isn’t working right. Here’s a list of heat pump problems we’re often called to fix.

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Why We Often Recommend Ductless Heating

December 30th, 2019
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We often advise our clients to consider ductless heating systems in Tampa, FL as one of the best ways to stay warm during the local short and mild winters. Ductless heating systems are types of heat pumps (a.k.a. ductless mini split heat pumps), which means that investing in one is investing in heating and cooling for the year. Ductless heating systems come with the many benefits of heat pumps (such as how energy efficient and safe they are in heating mode compared to electric furnaces and space heaters) plus the additional benefits of going ductless.

Below are our top five reasons we recommend ductless mini split heat pumps.

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Winter Is a Great Time for a New AC

December 16th, 2019
residential-ac-top

Winter in Tampa Bay doesn’t so much mean turning up our heaters as it does turning off the ACs. Yes, you’ll need a central heating system working at times, and heat waves can always swing through and force your air conditioning system back into action. But during most of this month and the next two, you won’t have to depend on your heating and cooling system too often.

This lull in the weather extremes makes winter an ideal time for an AC system installation in Tampa, FL. Summer heat may feel distant, but it can arrive faster, and sudden heat waves are simply a way of life. With our technicians less busy handling air conditioning repair emergencies, they’re available to help you find the best new air conditioner and have it installed at a convenient time. You’ll be ready for the next hot day.

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