The A/C Guy of Tampa Bay Inc Blog: Archive for the ‘Community Involvement’ Category

Tel-a-Tech Phone Consultation Service Now Available

Friday, April 3rd, 2020

Are you concerned about social distancing but have a repair or system concern that needs to be addressed today? The A/C Guy of Tampa Bay is now offering a phone consultation service for just $29.

We will charge $29 for the consult, which includes video chat thru Duo or WhatsApp if so desired. You will be able to show the tech what is going on, and the tech can walk you through basic solutions if available. If the solution is not readily available and an onsite visit is still required, we will credit the $29 toward the onsite service call fee.

To schedule a consult, please call 727-202-2559 and “book an appointment” with one of our CSRs at a mutually convenient time for our tech to meet with you. You will be asked to pay for the service by providing a credit/debit card number to the CSR or by authorizing a checking/savings account debit.

At the arranged time, the tech will contact you to initiate the call. If you have chosen a video consult, the CSR will arrange the app download with you ahead of time and get your contact info to connect.

The tech will gather as much information as possible, then provide any diagnosis and solutions that can be identified. If the problem can be identified and solutions that you can execute are successful, then $29 fee is the only cost. If a solution is not able to be determined or added diagnostics are needed and the tech needs to make a site visit to complete the diagnosis or provide a recommended solution beyond your abilities or requires needed parts etc., then $29 fee will be given as a credit against the normal charges for that visit. Therefore, you don’t end up spending anything more than if you had just had us come straight away. You can’t lose by trying this out!

If additional calls are required (say, for example, because the tech provided a solution the customer executed themselves, but the problem still persists) these would be considered additional phone consults, but would be charged at a 20% reduced rate.

The A/C Guy of Tampa Bay Inc. Serving Our Tampa Bay Family With Integrity and Honor.

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Important Message To Our Loyal Customers Regarding COVID-19 (Coronavirus)

Wednesday, March 25th, 2020

With COVID-19 (the Coronavirus) dominating headlines around the globe, we wanted to take a moment to let you know that our technicians are taking appropriate and recommended precautions against virus transmission.

Whether at home, in the workplace, or out in the field, they have the information and supplies that they need to protect themselves, their coworkers, and their clients.

Our commitment to your complete satisfaction is exceeded only by our commitment to your health and safety.

If you’ve scheduled service with us already, or are thinking of doing so, rest assured in knowing that the technician coming to your residence is coming prepared not just to do the job, but to do so in the safest manner possible.

Thank you for choosing to work with us. We’re all in this together, and the least we can do is continue to guarantee your comfort!


Sincerely,
The A/C Guy of Tampa Bay Team

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We’re Featured in the June Issue of HVACR Business

Friday, July 12th, 2019

Everyone at The A/C Guy of Tampa Bay Inc. is proud of the service we offer to veterans through our partnership with Military Makeover With Montel, which currently airs on Lifetime. We love being part of the team that offers complete transformation for the homes of military families across the country.

Our efforts have caught the attention of the HVACR Industry! We’re featured in the June 2019 issue of HVCAR Business. The spread on pages 22–23 features comments from Gregg Bowman, our owner. We’re happy for the exposure, but of course we’re far happier to be helping our servicemen and women!

The A/C Guy of Tampa Bay Inc. proudly serves our local veterans!

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Check Out The A/C Guy of Tampa on Tomorrow’s Episode of Military Makeover

Thursday, March 14th, 2019

The A/C Guy of Tampa will be featured on tomorrow’s episode of Military Makeover, episode 2 at 7:30AM ET on Lifetime. Tune in and learn about the Middleton’s home project as they have their AC system installed as well as flooring and some challenges from Mother Nature.

We really enjoyed our partnership with the Military Makeover team, if you missed episode 1 you can catch up quickly tomorrow and learn about this wonderful family and program.

Episode 2 – The Middleton Family – March 15th, 2019 @ 7:30AM ET on Lifetime

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The A/C Guy Will Be on “Military Makeover”!

Wednesday, February 27th, 2019

military-makeover-logo

Our motto at The A/C Guy of Tampa Bay Inc. is “Serving Our Tampa Bay Family with Integrity and Honor!” For us, that also means serving those who serve the US with integrity and honor—our brave servicemen and women. We want to help repay them for their sacrifices.

We’ve partnered with Military Makeover with Montel, airing on Lifetime, to help serve military families who need our assistance. Montel Williams, talk show legend and military advocate, leads the Military Makeover team to enlist the help of home improvement specialists to provide a complete transformation for the homes of military families across the country. The show’s motto is “RESPECT, REPAY, REBUILD.”

The Season Premiere of Military Makeover with Montel Williams airs Friday, March 1st. Please tune in, and you’ll get to see us featured in a future episode where we help out with the important heating, cooling, and ventilation needs of military families. We’ve donated our crew and our time to make a difference in the lives of people who put their own lives on the line to protect our freedoms!

The A/C Guy of Tampa Bay Inc. proudly serves our local veterans!

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